1. Information We Collect

We may collect the following types of information through our website, forms, programs, and communications:

- Full name, email address, phone number, and mailing address

- Program or event registration details

- Intake responses, surveys, feedback, or other written communications

- Demographic information (e.g., age, gender, if voluntarily provided)

- Personal stories, reflections, or testimonials (if voluntarily shared)

- IP address and website interaction data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

- Register you for events, programs, or mentoring sessions

- Communicate important updates, confirmations, and program details

- Deliver personalized support and content

- Improve our offerings and overall user experience

- Maintain internal documentation for accountability, progress tracking, and legal compliance

3. Working with Minors

We may occasionally serve minors through certain programs, always with verified written consent from a parent or legal guardian. We uphold strict privacy protections and trauma-informed practices to safeguard the well-being and dignity of all youth participants.

4. Confidentiality and Legal Obligations

All personal, emotional, or identifying information shared with Serenity Empowered is handled with the highest standards of confidentiality and integrity.

We do not share, sell, or disclose your personal information except in the following circumstances:

- When required by law (e.g., court orders, mandatory reporting)

- When you or your parent/legal guardian have provided explicit written consent

- When there is an imminent risk of harm to you or others

All records and communications are securely stored using encrypted and reputable platforms, accessible only to authorized personnel.

5. Data Storage & Security

We use secure, encrypted systems to store all client and participant information. Access is strictly limited to those within Serenity Empowered who need it for legitimate business purposes such as class management, follow-up support, or administrative compliance.

We never sell, trade, or rent your personal information to third parties.

6. Cookies & Analytics

Our website may use cookies and similar tracking technologies to:

- Analyze user behavior and improve site performance

- Personalize your experience and remember preferences

You can adjust your browser settings to decline cookies at any time.

7. Third-Party Services

We may integrate third-party platforms such as secure payment processors, email delivery services, or form submission tools. We carefully select these providers to ensure they meet high privacy and security standards.

8. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request corrections or updates to your information

- Request deletion of your information, subject to legal and contractual obligations

- Withdraw consent or unsubscribe from communications at any time

To exercise these rights, please contact us using the information below.

9. How to Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to:

Serenity Empowered LLC

Email: info@serenityempowered.com

Mailing Address: 30 N Gould St, Ste N, Sheridan, WY 82801

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Information no longer needed will be securely deleted or anonymized.

11. Third-Party Links

Our website and materials may contain links to external sites we do not control. We are not responsible for the privacy practices, policies, or content of those external sites.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Wyoming, United States. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Wyoming.

13. Complaint Resolution

If you believe your privacy rights have been violated, please contact us promptly. We are committed to resolving concerns respectfully and within a reasonable timeframe.

14. Arbitration Clause

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or your use of our services shall be resolved by final and binding arbitration, not in court. Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) and will take place in the State of Wyoming. Each party will bear its own costs, and the arbitrator may award equitable relief and damages consistent with this policy.